HMRC - integrated fire and security

Project overview

Johnson Controls maintenance services for HMRC Telford

is currently tendering for two further sites: HMRC Shipley 

and Worthing. As a specialist provider and maintainer of 

fire and security safety systems, we operate on the basis 

of delivering innovation and flexibility throughout the 

contractual partnership and remain very business-focused 

on the building operation and maintenance strategy.

Product and services applications 

• Fire alarm
• Fire extinguishers
• Intruder alarms
• CCTV
• Monitoring
• Access control
• Hose reels
• High sensitivity smoke detection 

Customer needs

HMRC were particularly keen to have a team of multi-disciplined engineers assigned specifically to their properties, not only from a cost saving perspective but to 

ensure that any external personnel working continually 

on site, could undertake enhanced security protocol, 

documented by the client, as well as additional training 

specific to the contract.

Johnson Controls solution

Managed by HMRC’s dedicated Account Manager at

Johnson Controls, we are able to process and document 

all screening procedures as well as training certification, 

reporting quarterly to HMRC.

Combined with our approach to service delivery, HMRC assigned further disciplines to the Johnson Controls contract, as well as offering us the opportunity to tender for further sites. As one of the very few independent providers in the sector, our flexibility enables us to offer accelerated service delivery to our customers and combined with market leading cost control, we have earned a reputation unique in our industry, for putting our customers first.

When it comes to safeguarding people, businesses, assets 

and budgets, Johnson Controls provides a cost-effective 

solution that minimises our customer’s risk and optimises 

their protection levels, whenever and wherever they need 

it. Our customers are safe in the knowledge that, our mutli-disciplined engineers are supported by the very latest hand-held tablet technology to deliver the very highest levels of service with minimum disruption to our 

customer’s business.

Our clients can also view critical account and project information 24/7 via our secure web-based portal for 

maximum transparency and accountability. We are committed to the very highest levels of customer service providing a 24 hour customer support desk facility, 365 days a year and all of our design, installation and maintenance services are delivered at a price that suits our customer’s budget.