The UK nursing home that is enhancing care quality through Hikvision smart access control

Rodwell House is a specialist dementia care facility in the UK. It has implemented Hikvision's access control system to transform how staff and visitors access the building while improving resident safety and care quality across the facility.

Located in the tranquil surroundings of Addlestone, Surrey, Rodwell House serves as part of the renowned Graham Care Group. This 79-bed nursing facility specializes in providing exceptional care for residents with dementia and physical frailties, continually seeking innovative ways to enhance service delivery.

Meeting the evolving needs of modern care

As a forward-thinking facility, Rodwell House sought to enhance the entry experience for both staff and visitors. The management team understood that the existing manual entry system, which required staff to remember and input codes throughout their shifts, could be improved to allow more time for resident care. For visiting relatives, many of whom are elderly themselves, the facility wanted to create an entry experience that was more welcoming and accessible. "We wanted to make visiting easier and more comfortable for families," says care home manager, Janet Bromley.

"With the nature of the care that we provide, we need comprehensive oversight of people as they come in go out," explains Bromley. “Our commitment to provide excellent care means we recognize the value of having detailed access records throughout the building. These support quality assurance initiatives and provide us with the insights we need to optimize the quality of our service. It was important, for example," says Bromley, “that we could get a clear record of which staff have been in different areas at particular times.”