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Application

Rail station ticket offices.

Description

Ticket office counter system which has been inclusively designed for both ambulant standing people, wheelchair users and people of short stature. The dual height DFA cash tray removes the need for a dedicated transaction window. The system includes ballistic rated security glass with a 30-minute fire rating.

Design components:

  • Security glass.
  • Window frames.
  • Exterior lower panels.
  • Counters.
  • Plinth/ kick plate.
  • DFA cash tray.
  • Cash drawer.
  • CPU holders.
  • PED mount (chip and PIN extendable arm).
  • Speech transfer and induction loop system.
  • Under counter storage.
  • Under counter support frames.
  • Storagewall.

Applications:

Rail station ticket offices.

General information
Specification data - Office FF&E systems
Product Reference

Ticket Office

Design

As drawing

Insert reference.

Colour/ Finish -
Window frames

Insert requirement, consult manufacturer for information.

Exterior lower fascia panel

Insert requirement, consult manufacturer for information.

Roller blinds

Insert requirement, consult manufacturer for information.

Speech transfer system and induction loop

Not required

Required

For transaction counters without bulkhead and soffit detail.

Standard product features

Glazing:

Clear security glass, ballistic rated to BS EN 1063, BR4/SG1 - no spall. 30 minutes fire resistance.

Window frames:

  • Height from top of upper counter to top of window head: 1240 mm.
  • Material: Electro zinc coated cold rolled carbon steel (Zintec) with sapele hardwood core.
  • Finish: Polyester powder coated (PPC), exterior grade (Qualicoat Class 1), semi-gloss.
  • Bottom trim: Stainless steel, grade 1.4401 (316)/ 240 grit with 5 mm drainage holes in stainless steel channel. Compriband seal under channel.

Lower wall:

  • Overall thickness: 105 mm.
  • Height from finished floor level (FFL) to top of upper counter: 960 mm.
  • U-value: 0.30 W/m²k.
  • Inner panel: 18 mm thick melamine face chipboard (MFC) with matching 2 mm acrylonitrile butadiene styrene (ABS) edging on all exposed edges. Egger light grey - U708 ST9 (RAL 7047).
  • Exterior fascia panel: 6 mm thick electro zinc coated cold rolled carbon steel (Zintec) bonded to an 18 mm thick moisture resistant medium density fibreboard (MDF) core. Polyester powder coated (PPC), exterior grade (Qualicoat Class 1), semi-gloss finish.
  • Framing: Sapele hardwood.
  • Insulation between inner and external panels.

Counters:

  • Height from finished floor level (FFL): 760/ 960 mm.
  • Material: 12 mm thick solid surface material bonded to a 25 mm thick moisture resistant medium density fibreboard (MDF) with 5 mm radius on leading edges.
  • Colour and finish: Light grey speckle - 500 Abralon, satin finish with minimal glare.
  • Intermediate panels: White solid core laminate with a black core.

Plinth/ kick plate:

150 mm high, brushed stainless steel, grade 1.4401 (316)/ 240 grit (horizontal grain).

DFA cash tray:

Stainless steel (DP1), transfer tray between upper and lower counters, shallow cash tray to upper counter and draught excluder. Shallower transaction tray with inset tray in solid surface material positioned under the transaction window.

Cash drawer:

  • Material: Steel, lockable with removable coin/ note divider. Designed specifically for staff sitting at standing counters.
  • Colour and finish: Polyester powder coated (PPC) textured finish, cream white (RAL 9001).
  • Front panel: Orange solid core laminate.

Under counter CPU holders:

Polyester powder coated (PPC) steel adjustable CPU holders for mounting PC. Light grey.

Chip and PIN extendable arm:

PED cradle suitable for Ingenico iPP320 and iPP350 PED unit. Black anodized.

Cupboards/ storage units:

  • Material: 18 mm thick melamine face chipboard (MFC) with matching 2 mm acrylonitrile butadiene styrene (ABS) edging on all exposed edges.
  • Colour and finish: Egger light grey - U708 ST9 (RAL 7047).

Support frames:

  • Material: Welded steel tube, cross rail construction.
  • Colours and finish: Polyester powder coated (PPC) semi-gloss finish, light grey (RAL 7047).

Storagewall:

  • Carcass/ doors: 18 mm thick melamine face chipboard (MFC) with matching 2 mm acrylonitrile butadiene styrene (ABS) edging on all exposed edges.
  • Colour and finish: Egger light grey - U708 ST9 (RAL 7047).
  • ‘D’ shaped aluminium door handles.
  • Adjustable shelves.
  • No locks.

Leaflet rack:

  • DL sized (1/3 A4 folded).
  • Material: Clear acrylic modules mounted to matching 18 mm thick melamine face chipboard (MFC) with matching 2 mm acrylonitrile butadiene styrene (ABS) edging on all exposed edges.
  • Colour and finish: Egger light grey - U708 ST9 (RAL 7047).

Roller blinds:

Blackout blinds screen printed with ‘Position Closed’, constructed from a fire retardant (FR) fabric. Includes a crank handle with a white cassette.

Wire basket (cable tidy) and cable outlets:

Mounted above the under-counter containment and cable outlet, bright finish.

Notice boards/ pin boards:

Sundeala boards with Camira fabrics - Lucia range blue fabric.

Product Options

Speech transfer system and induction loop:

Includes customer speaker (counter mounted, BSS/ black fascia), PZM customer microphone (counter mounted - black), amplifier, power supply unit, staff unit microphone (black), induction loop (aerial) and induction loop label.

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