Thomas Dudley

TYDE was recently approached by Garry Wells at Wells Commercial Refurbishment Solutions Ltd who were looking for a solution for a project they were working on for the refurbishment of Norton public toilets on behalf of Stockton on Tees Borough Council. The brief that Garry and his team had from Stockton on Tees Borough Council included a requirement for Anti-Vandal WC Pans and Basins.After researching our Resan® products online the team at Wells Commercial Refurbishment contacted one of our Business Development Managers to find out more about what kind of solution we could provide. After some initial discussions we were invited to meet with Garry and his team to go through the requirements of the project in more depth.Over a period of time, we worked together to create a comprehensive list of exactly what would be needed to complete the job to the high standards demanded by Stockton on Tees Borough Council. We provided samples of our recommended products to Garry and his team and satisfied that Resan® was what they were looking for, Wells CRS placed the order for our products via Crosslings Merchants in Stockton on Tees.In order to ensure that the installation of the products went smoothly for Wells, our Resan® Specification Manager attended the site several times to offer advice and suggestions on all aspects of installation and setup. This helped to ensure that Garry and his team at Wells CRS met the high expectations of their client who were delighted with the finished project. Stockton on Tees Borough Council are confident that the finished project will serve the community of Norton for many years to come.This project highlights the benefits of using our Resan® products on projects of this type due to their damage resistant qualities. It also provides further evidence that the excellent onsite expertise and service we can offer to contractors will always guarantee the best quality finishes.Gary Wells from Wells Commercial Refurbishment Solutions Ltd commented, “The new toilet block is an important facility for the popular High Street and anti-vandal sanitaryware was essential. The Resan® range from Dudley was perfect for what we needed and the experts at TYDE were fantastic throughout the project from our initial conversation to completion."

Triton Square is an office building in London’s West End. It was originally designed in the 1990’s and has recently been transformed to suit today’s workstyles.The re-development included doubling the floor area and creating an exemplary sustainable and healthy workplace. It was essential that BREEAM guidelines were met. Large quantities of bespoke taps and soap dispensers were needed within a tight delivery timeframe. Water saving technology was also a major requirement.We worked closely with our customer to understand their goals and how best to achieve them. Our specifications teams discussed which products would be suitable, fit in with the contemporary design and would meet all regulatory requirements and presented options and recommendations. Our WRAS approved Electroflo Horizon touch-free electronic taps and soap dispensers were chosen due to their water-saving features, hygienic operation and modern style. The products were delivered and installed within budget and timescales.Testimonial“We had an urgent requirement for contemporary, water-saving bathroom products from a trusted supplier to conform with BREEAM regulations. We needed to successfully adopt a sustainable solution in a cost-effective manner. The Dudley Electroflo Horizon range was perfect for the job and they could also offer us an extended size and a variety of finishes. The expertise and service from the staff at TYDE were second to none and I wouldn’t hesitate to recommend them.”

Built in the 1990’s, Carden Park is Cheshire’s privately-owned country hotel. A £10m luxury spar and gym facilities opened in 2019. Farr & Harris Ltd, trusted retailer for bathroom suites, were involved in the project.The hotel required modern, quality bathroom products for their hotel, spa and gym to reflect the contemporary décor but water saving was also imperative.Farr & Harris approached us after successfully installing mains operated taps at the hotel previously. This time around, they were interested in our touch-free taps. Our specifications team met with the client to discuss our full range and their features and benefits. We presented our Electroflo infra-red linear range for consideration. The client liked the hygienic aspect and the sleek minimalist style. Samples were provided to ensure the product would be fit for purpose before installation commenced.Testimonial“The touch-free operation is excellent and as with all Dudley products, they are high-quality and robust. Water saving was an important factor with this project so this range was perfectly suited.”Karl Lummis, Maintenance Manager

Islington Wharf apartments are new build homes situated near Manchester city centre. The development features over 40 apartment variations ranging from one bed apartments to four bed family homes.We were tasked with providing quality, innovative bathroom products for the new development. Our specifications team immediately rose to the challenge.Face to face meetings took place with the client to understand their requirements. Discussions then proceeded with the product and design teams at TYDE and options were presented. After evaluating the products recommended, the WRAS approved Dudley Vantage cistern was a firm favourite along with the Dudley reef push plate.Testimonial“The products are of a very high quality. We like the ease of construction and the modern style of the push plate.”

Cuplas are Liverpool’s first choice for providing wholesale plumbing supplies to the trade and public. They contacted us to assist with a project they became involved with at the Tobacco Warehouse, Liverpool’s luxury waterfront apartments.The Grade II Tobacco Warehouse is the largest brick build building in the world. Formally the storage facility for all of the tobacco coming in to the UK from the new world. It has now been converted into a residential complex with ‘New York’ style apartments of varying sizes. To compliment the modern design, the apartments needed to be fitted out with quality bathroom products.Round table discussions took place with key experts within the business and directly with Cuplas to fully understand the challenge and help them achieve their goals. Following these discussions and numerous visits to site to visualise the setting, our design, specification and product teams worked together to present various solutions to satisfy their demands. After looking at all of the options available, the customer chose our premium WRAS approved concealed cistern range along with our Reef dual flush pneumatic push plate.Testimonial“The two main driving factors on deciding to use TYDE for this job was value for money and reputation. The apartments are top end properties, we wanted to use a manufacturer with a solid reputation for quality. The products were easy to install, they function well and have been faultless so far.”

Bridgewood House Care Home is a 70 bed residential and nursing home in Enfield. MKM Building Supplies, the UK’s largest independent builders’ merchant and Martin Dixon Ltd, Building Services Specialists were contracted to provide bathroom solutions for the property.The challenge was to provide suitable washroom products for the care home before for the grand opening so quick delivery and installation were imperative. The goal was to source reliable, cost-effective products that were suitable for the residents.Our specifications team discussed requirements and budget with the client. We recommended our Mirage Concealed Cistern with Dimple Lever designed for the less able enabling easy flush. Samples were provided and approved.Testimonial“Quick delivery was essential for us as we were working to tight timescales and TYDE were excellent. The communication was great, they provided samples of their products and installation went without a hitch.”

Construction began on a new £350 million state-of-the-art hospital in South Wales in 2017 and has been completed during the global pandemic. The 560-bed hospital provides specialist and critical care treatment for over 600,000 people.Crown House Technologies, part of the O’Rourke Group approached us as they were looking for a reliable local company who could provide quality cost-effective washroom products suitable for a clinical environment which were easy to install.Crown House Technologies contacted our Specifications Manager, Tony Howarth to discuss the project and talk through their requirements. Further meetings took place between our specialists and the client and products were recommended based on the information we obtained ensuring all needs had been addressed. The client expressed an interest in The Dudley Illusion Compact Universal frame and Phantom concealed cistern along with the dimple lever that the less able could use with ease. We provided a sample room including all of the products chosen for demonstration purposes to ensure the client was happy before progressing with the installation.Testimonial“TYDE's product range caters for all budgets and settings. It was ideal having a local supplier who we could rely on and who we could communicate with easily. We were under tight time restraints so it was important the installation was quick and hassle-free. Everything was carried out in a professional manner."

Providing safe water management solution at specialist healthcare residential property. We were approached by Bayard Construction to assist with providing a safe washroom water management system that would allow control of hot and cold taps, shower outlet and WC at the Sutton Manor Romford residential property.

Housed within a Grade II building in Birmingham City Centre, Henman & Cooper Bar is a quirky cocktail bar with rooftop terrace created by Wayne Tracey, owner of a collection of bars including popular nightclub Snobs.The innovative bar was transformed in 2019 and owner Wayne required the installation of high-quality bathroom products to compliment the modern décor but it needed to be robust to withstand the hardest of treatment.TYDE Business Development Manager, Anthony McDonagh met with Wayne to discuss his exact requirements. Anthony visited the venue to inspect the area to determine which of the TYDE products would be most suitable. Internal discussions then took place with the TYDE product and design teams. We engaged our client and made recommendations based on the best solution to meet his needs. The TYDE Resan® range is manufactured to the highest standard and is engineered from an advanced polymer resin material which is shatterproof, hard-wearing and chemical resistant. This makes the products perfect for Property Managers looking for vandal resistant sanitaryware.Testimonial“I was really happy with the whole experience from my initial conversation with Anthony to purchase and installation. The WC’s back-to-wall feature hides the cistern and saves space and most importantly they are vandal-proof which is just what we need. I was so impressed, TYDE have also helped to install WC’s at one of my other bars. I wouldn’t hesitate to recommend them. Superb products and service.”

We are delighted to have recently worked in partnership with Ashby Facilities in Pelsall to deliver a range of high quality aesthetically pleasing and robust bathroom products for eight purpose built mental health bungalows at St Peter's Gardens, Stafford.Ashby Facilities approached TYDE in order to help provide them with a washroom solution for a newbuild development consisting of eight bungalows. The brief we received detailed the extensive requirements which was for a number of high quality, damage resistant anti-ligature sanitaryware products that were to be installed for their resident's safety. It was imperative that the solution we suggested was aesthetically pleasing and not look too overly 'clinical'.Our suggested solution was the installation of a number of products from our Dudley Resan® range. These products are tested and manufactured to the highest standards and offer a perfect alternative to stainless steel. Resan® products are uniquely engineered from an advanced polymer resin material which is shatterproof, exceptionally hard wearing and chemical resistant, making it the perfect solution for mental health institutes.  The TYDE team looked at the entire range and presented all suitable options. The Resan® standard height pan with blue rim was chosen along with the Resan® infra-red basin, Resan® shelf and matching Resan® mirror to complete the look.   Jamie Cooper, Operations Director of Ashby commented, "Our main aim was to provide a safe environment for the residents, so the anti-ligature features were essential. We also wanted the bathrooms to suit the style of the bungalows and many of the alternatives we looked at were dated and not suitable. When we saw the Resan® products from TYDE we knew we had the right products to meet our requirements. We are very satisfied with the products TYDE recommended; so much so that we are already looking at working with them again on other projects as they always deliver top quality products that are not only good to look at and use but more importantly are fit for purpose". 

Jigsaw Care Home required a reputable supplier to provide quality washroom facilities suitable for their residents.Our specifications team worked in collaboration with the main contractor to understand fully how best to meet the customer's needs. They required products that were gloss white and looked like porcelain to give sanitaryware a less institutionalised feel. Anti-ligature was a must so our Resan range ticked all the right boxes.All options were discussed before deciding on the Resan pan with blue rim, the phantom Pushflo with anti-ligature button and anti-ligature basin with pneumatic controls, large mirror and shelf. Our infra-red touch-free sensors can be used in through-wall applications and with no electrical power required minimising installation costs and ongoing maintenance.Testimonial“The quality of the products is excellent and the installation was hassle-free”

The Project HMP & YOI Doncaster houses up to 1,145 Category B inmates. Serco, who have been operating the prison since 2004, noticed that a large number of in cell WC pans and basins were being damaged, they enlisted the help of TYDE.Our specialists worked with Serco's Facility Management Team to develop bespoke Dudley Resan WC backplates, basins and basin brackets. The solution delivered has proven to be exceptionally hard-wearing whilst saving both time and money.HMP & YOI Doncaster cells were previously fitted with Armitage Shanks Portland WC pans and ceramic basins plus Mazak basin brackets. Despite the brackets being tested to 150Kg and breaking at around 200Kg, they were coupled with the expectedly fragile ceramic basins and were unable to withstand the heavy treatment to which they were being exposed. The decision was therefore taken to replace Portland WC pans with Resan models. The prison walls are robustly constructed from concrete so any replacement products needed to be easily retrofittable. In addition, when ceramic sanitaryware shatters, the resulting fragments are extremely sharp and present an obvious and significant security risk. Under the terms of the management contract, Serco loses revenue of around £300 for every night that a cell is left out of service whilst broken sanitaryware is being replaced.Our team began by talking to Serco about the breakages and the resulting operational problems. Site visits were also completed as part of the process in order to better understand the project requirements. The first problem to be addressed was the weakness of the basins and support brackets. Serco confirmed that the previously specified Portland basin had been discontinued by Armitage Shanks.In order to provide a solution, TYDE’s design team exploited state-of-the-art CAD/CAM and rapid prototyping capabilities to configure an alternative. Moulds were then produced along with a sample basin for approval. The Thomas Dudley Group includes an award-winning engineering foundry. Here, the team set about developing a new bracket to support the newly designed basin. Engineered using an exceptionally strong grade of ductile iron, this provided far greater durability than the old Mazak bracket. Whilst a WC pan from the existing Resan range provided a compatible replacement for the Portland ceramic pans, a bespoke stainless steel backplate was needed in order to comply with the installation requirements approved by Serco. Bespoke anti-swivel taps completed the package.The partnership with TYDE and the bespoke products that have been developed have enabled Serco to realise significant benefits:90% reduction in the number of basins and brackets broken95% reduction in the number of WC pans broken40% reduction in typical replacement sanitaryware installation time90% reduction in revenue lost due to cell downtimeConvenience of being able to order WC pans, basins, brackets and other products from a single source of supplySecurity of and responsiveness of supply via TYDE’s customer-driven stock agreements which provide the reassurance of knowing that a guaranteed, predetermined stock level will be maintained for every specified productTHE FUTURESerco are actively evaluating ways in which the partnership with TYDE can be extended. TYDE's market-leading concealed cisterns range which are compatible with Resan WC pans are being considered along with the potential to provide solutions across other Serco controlled institutions.Testimonial“We have developed a trusted partnership with the team at TYDE, one that has helped us achieve the goal of reducing lost revenue whilst providing a robust alternative to typical sanitaryware that proved costly to replace”Tim Wilman, FM Deputy Director Justice and Immigration UK&E, Serco

A grade II listed building in Birmingham has recently been tranformed into student accommodation comprising a mixture of 399 bedrooms, 4 commercial units and amenity spaces.The architects involved in this project needed to source a supplier who could provide reliable, high-quality washrooms facilities. To fit in with the modern décor, they wanted something practical but contemporary.Our specifications team met with the client to discuss their requirements in order to present options to satisfy their needs. The customer expressed an interest in our Universal Compact Frame, Phantom Contract Concealed Cistern and Reef dual flush push plate. Samples were presented for approval.Testimonial“The team at TYDE understood what we needed and presented us with a variety of options and explained the benefits of each product. They knew cost played an influential part and factored this into their recommendations. The installation was smooth and the look of the chrome plated push plates is impressive. Thanks to all involved for helping us complete this project successfully.”

Cauldwell International Children’s School is an £18 million purpose-built complex and the first of its kind in the UK, a national charity based in Staffordshire dedicated to improving the lives of disabled children.A modern but cost-effective solution was required by the client for their new washroom facilities. Due to this being a charitable organisation, there were budget constraints. Products offered by our competitors were too costly. Water saving was also an important factor to consider.Discussions took place with our product, design and specifications teams to fully understand the project. With the clients’ requirements in mind, we presented various options for review. We provided a sample of our stainless steel infra-red basin curved taps. The touch-free modern design was favourable and the sample was approved.Testimonial“We were thrilled with the approach the TYDE professionals took. They considered all of our pain points. Cost restraints made it more difficult but TYDE offer such a broad range of products, they were able to offer us a solution and we didn’t have to compromise on quality. We love the design and the integrated water-saving technology is a big bonus!”

We were approached by engineering and construction company Planet Construction to help with a project at Windsor Castle.Our experts met the professionals at Planet Construction on-site to gain a deeper understanding of what was required. The toilets located in the St George's area needed upgrading. The facilities needed to be robust yet stylish and in keeping with the fixtures and fittings. It became clear that the cisterns required weren't a standard size so further investigations were needed to ensure the correct products were installed.After discussions, our specifications team suggested the Dudley Electroflo range encompassing infra-red WC flushing and basin taps. This range was specifically developed to save water and maintain hygiene. A trial took place to ensure the bespoke cisterns wouldn't present any problems before the full installation was carried out. The Electroflo products are also easy to service, saving both time and money on-site which was another important factor.Testimonial“We wanted to use a supplier who had a good reputation for providing quality products with great service. The facilities needed to be upgraded and hygiene was an important factor so the touch-free infra-red technology was ideal and the modern design was very complimentary. Installation was simple with no issues at all.”