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Based in London, Mulroy Architects is an award-winning, RIBA-Chartered Practice. They are a small team of nine staff that works mostly on residential projects and projects such as Radley College's rowing centre and a hostel for backpackers in Tower Bridge.When the COVID-19 pandemic hit, Mulroy Architects acted early and started working from home within 24 hours. With respect to writing project specifications, Director Andrew Mulroy said that the transition was ‘“seamless’” thanks to NBS Chorus. 12 months on, the team is still working from home, and all specification writing now takes place collaboratively using Chorus.  MOVING TO CHORUSThe practice had been using NBS Scheduler since 2009, but with the move to home-working and most of their other software becoming cloud-based, it made sense to move to NBS Chorus. ‘We had a demonstration of Chorus when the pandemic hit, and we were impressed with its feature set and how intuitive it was compared to NBS Scheduler. We also knew that Scheduler would be retiring later in 2021, so we wanted to make sure we were well prepared. With the help of our account manager and the NBS support and training, we were able to switch over Chorus quickly’, Andrew said. 'We realised that by moving to Chorus, we could reduce our hardware costs and switch to writing specifications on Apple Macs rather than on PC – this was not possible with the older NBS software. With the software being cloud-based, we can now work anywhere with it – another key benefit.'One of the other advantages of using a cloud-based specification platform is that it allows greater collaboration. Chorus enables internal and external collaboration by allowing specifiers to invite other team members into the project environment. This is one of the main features that Mulroy Architects has been utilizing. ‘Even though we’re a small practice, the way we run the office is by having teams of four working on a project; that way, everybody works on everything’, Andrew said. 'We’ve recently started on a project where we’re all collaborating on the same specification as a team. It’s great to be able to see changes that the team are making in real-time and be able to leave notes directly on the spec – it speeds up decision making and how long it takes to complete a project.'  A RANGE OF BENEFITS Greater collaboration also means a greater level of risk management – something that Andrew says the practice has ‘without a doubt’ benefitted from with NBS Chorus due to the latest industry standards always being up-to-date and available at the user’s fingertips. As well as the overall impact on the business, Chorus has also helped to build the business’ level of specification knowledge and skills internally. ‘The guidance and notes on Chorus are brilliant for updates’, he said. 'Standards are automatically updated within Chorus, and reading what's changed helps to improve your knowledge. The product information from NBS Source, that’s available in Chorus, is also useful - knowing which products have third party certification is essential to us when creating a specification, so having that information available saves everybody a lot of time at the design stage.'Andrew also believes that Chorus is helping the practice to specify sustainably.'If you’re working on a project which is BREEAM rated, some of the clauses start to address that. Throughout the guidance notes and product literature, the sustainability information is embedded, which is good.'‘The industry’s shift to digital is a mammoth task and what NBS is doing is great. Cloud-based systems are the way forward’.

Hydrock is an award-winning, multidisciplinary engineering design consultancy working with clients across the UK. With 16 offices and over 500 staff, their work covers various sectors, including acoustics, nuclear, fire, civil + structural and building performance engineering. Director of Building Performance Engineering, Anuran Wickramasinghe, caught up with us to tell us more about the work Hydrock does for its clients and why the business uses NBS Chorus on its projects.WORKING COLLABORATIVELYAs a multidisciplinary consultancy, Hydrock work on a wide range of exciting projects, from concept to detailed construction drawings to post-occupancy evaluations. Recent projects have included the new facilities for the English National Ballet, UWE's engineering faculty and Bristol’s inland surfing destination, The Wave. According to Anuran, the ability to work on projects in the cloud has been one of the most useful features of NBS Chorus. As a cloud-based specification platform, Chorus allows multiple users to work on a specification remotely and on a range of devices, which has been extremely useful for Hydrock given the distance between their offices - and around 90% of their technical staff are currently working from home. “We’re dispersed all around the country and are working from home so having an online version of the spec is very helpful,” he said. "Having an online platform makes things much easier for us while working from home because now the engineers can access the specification and share information without overloading our servers"IMPROVING CONSISTENCYBefore adopting NBS Chorus, Hydrock used desktop product NBS Create, which is due be retired. Anuran highlighted the consistency and standardisation benefits that NBS Chorus’ stylesheets feature provides as one of the significant benefits the business has seen since making the switch. “One of my main tasks last year was to standardise our specifications and projects, and that is why we decided to use NBS Chorus. NBS's automatic updates to the standards and guidance take away a big slice of our work because we cannot dedicate a team to continually update our standard template. We’re pushing hard on our branding and thanks to the Stylesheets feature; we’ve now got the front page of our documents looking standardised which is great progress.” “Shortly, we want to utilise the Masters' feature and have one standardised template that we can work on to create our specifications and projects.” In terms of helping Hydrock create more robust specifications, Anuran says that the prompts and guidance notes provided within Chorus have helped improve decision-making during the specification process. The ability to start specifying early describing system performance before developing a fuller specification defining products and execution requirements is also of benefit. “The prompts on whether to park or specify something have helped us to progressively develop a robust specification because we can always revisit the specification and make sure that we haven't missed something that could lead to an omission on a project which could be extremely detrimental."SUMMARYIn summary, NBS Chorus is not only helping Hydrock to create more robust and more effective specifications, but it’s also helping to improve collaboration across the business’ different locations and disciplines. "Having up-to-date information and the template there help us to produce the documents much more efficiently. I don’t like the ‘copy and paste’ style of doing things because you could be working on a residential project and accidentally insert a clause from a healthcare project which happened to be the last specification the engineer worked on. The efficiency comes from being able to use the template as a starting point and not having to write a specification completely from scratch," Anuran said. “The collaboration aspect of NBS Chorus is the key because it means that the different disciplines can access and work together on the document at the same time."

Christian Baker‐Smith, Divisional Specification Manager at Access 360 – manufacturer of roof, ceiling, wall and floor access products – describes how NBS platforms are helping to reduce workloads and support successful collaboration with specifiers.Access 360 is a division of Tyman plc, comprising Bilco UK, Profab Access and Howe Green. It provides a total manufacturing solution for roof, ceiling, wall and floor access products – both fire-rated and non‐fire-rated – to the construction industry. Those products and technical data can be found on NBS Source. Access 360 works closely with specifiers to support the initial design and specification stages through the supply of technical documentation, digital (BIM) object models and complete specification clauses. By also working in conjunction with clients to handle the technical drawings and full manufacturing design elements from the initial stages of a project through to delivery, all necessary information is provided in the clearest and most accessible format possible.As part of a recent webinar on Collaborative Specification Writing, Access 360’s Divisional Specification Manager, Christian Baker‐Smith, explained how the three businesses are benefitting from NBS platforms, namely manufacturer product platform NBS Source and cloud‐based specification platform NBS Chorus.“NBS Source offers Access 360 a readily available source of technical data for our customers. When coupled with NBS Chorus, we can provide architects and specifiers with a complete suite of technical information to help them specify their projects”, Christian said.Each of the three divisional companies can create specification documents using NBS Chorus and track each project independently. When working with an architect that is specifying access solutions from one or more of its brands, Chorus enables Access 360 to compile this into a single project pack for the architect in the format they require."As Chorus enables us to easily access our projects and subsequent clauses, it makes updating specifications extremely quick and easy.”Another benefit of Chorus is the level of consistency it provides. Christian continued:“Before using NBS Chorus, documentation may not have been updated, leading to a risk of incorrect data being issued. This required a significant amount of time to check standard documents. The format of the documents would also look different, depending on which of the business divisions created it. Now, NBS Chorus has removed the requirement to review and update our clauses, as this happens automatically within the software and allows us to present documents to the marketplace in a uniform format, which is really important.”For every new product launch or upgrade which changed performance of existing products, it would require a significant amount of work to set up the documentation. However, with Chorus, Christian says that writing specification documents is significantly easier, as all products are easily located under the Uniclass reference on NBS Source and within NBS Chorus.We used to have a review period every quarter to check that all the documentation was correct and check everyone’s laptops were up to date. Using NBS Chorus has led to a considerable cost saving for the business in this area as we know that we can totally rely on Chorus to be up to date with the latest information our clients require."Christian also highlighted the feature in Chorus Revisions as an additional factor for boosting Access 360’s efficiency:“It’s much easier to make revisions on Chorus. Previously, you could easily lose a specification set when a client changed something, whereas all of the information is now held on a centralised system, which makes it quick and easy to update. I can’t stress enough how great of a benefit NBS Chorus has been to the business."

A free, downloadable tool to help you plan and get the most out of your marketing activities on the journey to product specification.Plan your marketing with NBS To help you as construction product manufacturers plan your marketing activities and raise awareness of your products across the construction timeline; we've designed the Specification Marketing Cycle. Use this tool to help you visualise the specification process and assess what marketing tactics are best to use and where. The Specification Marketing Cycle shows the steps people go through when specifying products. We've designed it around the typical sales pipeline for manufacturers on the route to specification. Use the tool to help plan out marketing activities that deliver everything specifiers need to find, select, and specify your products.The cycle begins with creating awareness of your business and its products and ends with re-engaging specifiers for future projects. The cycle follows every step to take to get your products specified - and for them to then stay in the specification during the building phase.Use this free resource to understand a wide range of marketing tools and how you can use them most effectively to drive specifications through the design and construction process.Start building your marketing strategy and planning your marketing activity with the NBS Specification Marketing Cycle - download now by clicking the button below.