The University of Manchester Library

"You can hear it and feel the difference as soon as you walk in and start to talk"

Due to new hybrid working we installed VC kit that better enabled remote calls and meetings for staff. When in-person colleagues around the meeting table would be in conversation with each other, audio would often cut out for those joining remotely, no matter how many speakers and microphones we had in the room. Generally, this was a poor meeting experience for those joining online and we had received feedback about this from our staff. Ceilings in the room are high with concrete beams and so this was probably contributing to the issues.