A case study conducted with Norman Disney Young on the sustainable benefits the Caroma Smart Command eco-system of products can have on a commercial office building. The study report provides a detailed view on bathrooms, to compare Smart Command to standard practice. The building case study has been completed to assess the following sustainability impacts: environmental impact (e.g. water consumption); health and wellbeing impact (e.g. hygiene); impact on key sustainability ratings: NABERS, GREEN STAR, WELL; and financial benefits.