Boutique Hotel guests are discerning. For them it's all about the experience: the aesthetics of the environment and high levels of personal service. One thing is for sure, they expect 'luxurious home comforts' and that includes access to all of the home technology and entertainment as standard. No compromise - it's expected that tablets and smart phones can be connected to the room's audio system through USB connections incorporated in to the room switch plates. Also the guest room is often used as a remote office so it's important that they have everything they need: sufficient lighting control, access to communications technology, as well as access to USB charge points and international sockets.