Hand Dryer Case Study - Thorpe Park

The Project

Thorpe Park, one of the UK’s top theme parks, welcomes millions of visitors each year. With such a large number of guests, maintaining cleanliness and ensuring a smooth visitor experience are crucial. To meet these demands, Thorpe Park recognised the need for efficient, environmentally friendly, and durable hand dryers throughout its facilities.

Subsequently, they opted for the Diamond Dryer Pure hand dryer, supplied by Mike Hentschel, with over 90 units being installed across the park.

Challenges

With any project comes a set of challenges which need overcoming. For Thorpe Park, the challenges included the following:

• High foot traffic: With thousands of daily visitors, the dryers had to withstand continuous use.
• Ensure hygiene: Fast drying and hygienic operations were essential to prevent water accumulation and keep facilities clean.
• Eco-friendly: Reducing the park’s carbon footprint was important, so energy-efficient dryers were needed.

The Solution

Thorpe Park chose Diamond Dryer Pure hand dryers due to their cutting-edge technology and environmental benefits. The following features were key in making this decision:

1. High Performance: Diamond Dryer Pure provides powerful airflow for fast hand drying, minimising wait times and improving the guest experience overall.
2. Energy Efficiency: Diamond Dryers consume significantly less energy in comparison with traditional hand dryers. This therefore supported Thorpe Park’s sustainability initiatives, allowing them to cut down on energy usage.
3. Durability: Constructed with durable materials, Diamond Dryers are built to endure heavy use, reducing long-term maintenance costs.
4. Hygienic Design: With touch-free sensors and HEPA filtration, these dryers ensure a hygienic experience, reducing the spread of germs across the park.
5. Low Noise: Despite their power, the dryers operate quietly, maintaining a calm and pleasant washroom environment.

The Results

The installation of more than 90 Diamond Dryer Pure units throughout Thorpe Park was completed smoothly due to the product’s ease of setup. Once in operation, the dryers delivered impressive outcomes, including, but not limited to:

• Enhanced efficiency: The rapid drying feature significantly eased restroom traffic, particularly during busy periods.
• Reduced energy usage: Thorpe Park reported substantial energy savings, aligning with their environmental goals.
• Improved visitor experience: Faster drying times and cleaner restrooms led to greater guest satisfaction, as seen in positive feedback.
• Minimal maintenance: Thanks to their durability, the dryers have required little maintenance, saving time and reducing costs for the operations team.