Copper House Extension

The Project

Copper House, a premium Build-to-Rent (BTR) development in Liverpool, was designed to provide a modern, community-centric living environment with state-of-the-art amenities. Recognising the growing trend in online shopping and the subsequent rise in parcel deliveries, the original design of Copper House’s mail and parcel system included space for future expansion. Now fully occupied, the site has experienced increased demand for secure parcel storage, prompting the installation of additional parcel locker units.

The Challenge

As Copper House reached full occupancy, the volume of parcel deliveries exceeded the capacity of the original parcel locker system. This created logistical challenges for managing deliveries and ensuring resident convenience. The client required a seamless solution that would:

• Integrate with the existing parcel system.
• Accommodate the growing demand for secure storage.
• Maintain the high standards of service expected by residents.

Additionally, the solution needed to align with the site’s forward-thinking approach to building management.

Our Solution

To address the growing demand for parcel storage, The Safety Letterbox Company collaborated closely with APO and the Copper House building management team to expand the existing myRENZbox parcel system. Originally installed in 2021, the system was designed with scalability in mind, including dedicated space for future expansion. Leveraging this foresight, we designed and installed additional parcel locker modules that seamlessly integrated with the original setup, both in terms of functionality and aesthetic consistency.

Our approach ensured the upgraded system was not only practical but also fully aligned with the site’s operational requirements and design ethos. Key steps included:

• Comprehensive Analysis: We assessed current parcel delivery volumes and projected future demand to determine the precise capacity needed for the extension.
• Customised Design: The additional units were tailored to match the existing myRENZbox system in appearance, technology, and user interface, ensuring a cohesive and intuitive experience for residents.
• Minimised Disruption: The installation process was carefully planned and executed to avoid any significant disruption to residents or daily site operations.

This collaborative effort resulted in a scalable, future-proof solution that enhances parcel management for both Copper House’s management team and its residents.

The Benefits

For the Client

• Future-Proofed Design: The initial forward-thinking planning minimised disruption and avoided costly retrofits, showcasing Copper House as a leader in innovative building design.
• Enhanced Operational Efficiency: The extended system reduces staff involvement in managing deliveries, freeing up resources for other tasks.
• Resident Satisfaction: By responding proactively to demand, the management maintained high resident satisfaction levels, strengthening the community’s reputation as a premium living destination.

For the Residents

• Convenience: Residents now enjoy increased capacity for parcel deliveries, reducing the risk of delays or missed deliveries.
• Ease of Use: The expanded system maintains the same user-friendly interface, making the transition seamless for residents.
• Peace of Mind: Secure storage ensures parcels are protected, reinforcing trust in the building’s amenities.

The expansion of the parcel system at Copper House demonstrates the importance of forward planning in the BTR sector. By anticipating market trends and prioritising resident needs, Copper House continues to set the standard for modern, amenity-rich living environments.