BS EN ISO 9001:2015

Lorient is quality assured under the disciplines of BS EN ISO 9001:2015. In summary, our Quality Policy is to: - Know and understand our customers’ needs and expectations in order to meet and surpass those requirements at all times. - Clearly communicate to personnel their role in meeting the company objectives, investing in staff via relevant training. - Do everything right first time. - Monitor and measure processes against company objectives. - Create & maintain an environment which drives continuous improvement.